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Troubleshooting

  • Viewing Documents
  • > My policy hasn't started yet, how do I make a change in My Account?
  • > My policy hasn't started yet, where do I view my documents in My Account?
  • > How do I see which documents I've uploaded in My Account?
  • > I'm not receiving my verification code, what should I do?
  • > I've forgotten my email address to log in to My Account
  • > How do I upload a document in My Account?
  • > How do I change my authentication email in My Account?
  • > I can't register for My Account, it's telling me I'm already registered. What should I do?
  • > I've forgotten my password, what should I do?
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Autonet is a trading name of Atlanta Insurance Intermediaries Limited. Authorised and Regulated by the Financial Conduct Authority under firm reference number 309599. Company registration number: 756681. Registered address: Embankment West Tower, 101 Cathedral Approach, Salford, M3 7FB.

Atlanta Insurance Intermediaries Limited can be found on the Financial Services Register under reference number 309599. For more information please contact us.

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